Feedback Tool

Feedback is an integrated customer engagement product designed to capture real-time, actionable insights.


Take Control with a Powerful Dashboard

Monitor feedback, analyze trends, and manage engagement at any scale.

  • Customizable Access – Set user roles and permissions to keep your team aligned.

  • Respond to Feedback – Track customer sentiment and performance across all stores.

  • Trend Reports – Export and analyze feedback trends to enhance operations.

AI-Powered Inbox for Effortless Engagement

Respond faster, smarter, and in your brand’s voice.

  • AI Reply generates professional, on-brand responses instantly.​

  • “Match My Brand” ensures every reply reflects your restaurant’s unique tone and personality.​

  • Turn feedback into action—building loyalty and protecting your reputation.

 

Strengthen Brand Reputation

​Encourage happy customers to support your online brand​

Google Review integration prompts 5-star customers to share online

 

Drive Customer Loyalty

Build and grow your online revenue​

  • Appreciation campaigns to drive repeat orders​

  • Direct customer engagements to build relationships with you guests


START USING FEEDBACK TO JOIN THE CONVERSATION WITH YOUR CUSTOMERS

 
 
 

Already a Menufy restaurant partner? Click below to add Feedback to your suite of Menufy products.

Ready to sign up with Menufy + Feedback? Click the button below to activate Menufy online ordering.